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Resident Portal

Everything current residents need — handbook policies, move-in/move-out guidelines, maintenance requests, and ways to reach our team.

Resident Handbook

Policies & Guidelines

A quick reference to key policies. Full move-in/move-out details, including the maintenance checklist and damage cost schedule, are below.

Sec. 01 Rent payment methods & due dates
Sec. 02 Maintenance request procedures
Sec. 03 Lease renewal & notice to vacate
Sec. 04 Pet policy & deposits
Sec. 05 Guest & occupancy guidelines
Sec. 06 Quiet hours & community conduct
Sec. 07 Parking & vehicle policy
Sec. 08 Move-out & deposit return — see Policies below
Contact

Get in Touch

For general maintenance requests and non-emergency questions, email us — we reply within 72 hours or less. For emergencies, call or text the maintenance line directly.

General Maintenance Email G1kManagements@gmail.com
Maintenance Phone / Text (712) 592-3875
Emergency Use Only Call or text for water issues or furnace issues in winter
Response Time Within 72 hours for general email requests
Move-In & Move-Out

Policies & Tenant Responsibilities

What to expect at move-in, what's expected of you during your stay, and how deposit deductions are calculated at move-out.

Tenant Responsibility

General Maintenance Checklist

Routine upkeep tenants are responsible for during their stay.

01 Check furnace filters — replace if dirty
02 Keep vents clean — remove cover & vacuum inside
03 Check smoke detectors & carbon monoxide detectors
04 Check under sinks and all other plumbing for leaks
05 Ensure toilets are not continually running
06 Keep ceiling fans clean and clear of dust
07 Keep A/C filter clean
08 Clean baseboards — remove dust and pet hair
09 Keep yard clean of trash and storage; rake leaves every fall
10 Keep dehumidifier clean, drained & operational in summer (if provided)
11 Winterize all hoses and faucets by September

Touch-up paint is left with the tenant for minor repairs. If lost or used elsewhere, the tenant is responsible for repainting the entire room. Damage from un-winterized hoses/faucets is the tenant's responsibility.

Move-Out

Cost of Damages

Charges below may be deducted from your security deposit for damage beyond normal wear and tear. All damages are documented and itemized in your deposit letter.

Door or screen replacement $200 + cost of door
Damaged linoleum / carpet $3–$5 per sq ft
Faucet replacement $100 + cost of faucet
Drywall repair $100 per hole + materials
Broken window $200 + cost of window
Stolen light bulb $10 per bulb
Light fixture / ceiling fan replacement $200 + cost of fixture
Missing outlet cover $10 per cover
Missing smoke detector $85
Trash removal $35/hr + fuel & dump fees
Broken appliance removal $300 + cost of appliance
Cigarette residue (indoor or outdoor) $200
Pet waste clean-up $100
Dehumidifier missing/damaged $400 (dirty: $200)
A/C unit missing/damaged $400 (dirty: $200)

This list covers common examples — it isn't exhaustive. Any damage not listed here will be itemized with its cost in your non-refundable deposit letter.